1win contacts for India
This page shows every way users in India can contact us.
You can reach support by e-mail, live chat, and our official messengers and social networks; phone support is not available in India.
We reply in English and Hindi, 24/7; live chat answers in under 2 minutes on average, and e-mail within a few hours.
All ways to reach our support team
You may contact us for partnerships, media requests, marketing, affiliate support, corporate details, legal notes, or investor proposals.
Use the 1win email address for formal documents, and note there is no 1win contact number in India at the moment.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live chat (24/7) | Tap the chat icon on the on-site page or in the app. | Login issues, account access, deposits and withdrawals, bet results, a game not loading, quick help. |
| E-mail support | Open Help Centre in your account and choose Send e-mail; the official address is shown after login to prevent impersonation. | Formal queries, KYC/verification, document submission, payment proofs, detailed questions that need attachments. |
| Support ticket (contact form) | Account > Support > Create ticket. | Non-urgent cases, follow-ups, account detail updates, feedback. |
| Profile > Support > WhatsApp; tap to start a message. | Short questions on payments, status updates, guidance when you are on mobile data. | |
| Telegram | Profile > Support > Telegram; start a chat. | Service status, general questions, following updates; avoid sharing sensitive account data. |
| Social media (verified) | Use the official links in the website footer to follow and message our pages. | News pointers, campaign clarifications, schedule info; we cannot resolve account-specific issues here. |
| Phone | No phone support in India; there is no local contact number. Use live chat for the fastest response. | Please use live chat or e-mail for any urgent issue. |
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