KYC and AML standards for users in India

This page sets out how 1win applies Know Your Customer and Anti-Money Laundering standards for users in India. Controls such as identity check, ID verification, and transaction monitoring support counter-terrorism financing and protect user safety. Measures align with Indian regulatory requirements under the Prevention of Money Laundering Act, the Maintenance of Records Rules, and guidance from FIU-IND, along with applicable licensing conditions.

Purpose: identity check, user safety, and transparency

KYC and AML frameworks are used to verify identity, deter fraud, and combat financial crime across the platform. These controls contribute to transparency, fair play, and account protection under Indian law.

  • Fair play across all games and markets
  • User safety supported by robust security measures
  • Transparency in verification steps and reporting obligations
  • Compliance with Indian regulatory requirements
  • Account protection and safeguarded payments

KYC requirements and document submission

Every new account holder must complete ID verification before withdrawals or access to certain features. Additional checks may be requested based on risk reviews or changes to personal data.

  • Government-issued photo identification
  • Proof of residential address
  • Confirmation that the payment method belongs to the account holder

AML security measures and transaction monitoring

The platform implements security measures designed to prevent money laundering, terrorism financing, and other illegal activity. Controls follow a risk-based approach consistent with Indian law and applicable international standards.

  • Ongoing transaction monitoring and activity review to identify suspicious activity
  • Automated detection rules and thresholds for unusual patterns
  • Enhanced due diligence for high-risk users, events, or jurisdictions
  • Manual review of large, unusual, or complex transfers and withdrawals
  • Risk scoring of accounts and periodic reassessment
  • Sanctions and PEP screening against UN and Indian lists
  • Reporting obligations, including Suspicious Transaction Reports to FIU-IND and cooperation with lawful requests from competent authorities

Prohibited activities that undermine AML and KYC

Certain activities are restricted to protect users, maintain fair play, and meet regulatory requirements. Breaches may lead to enforcement action under this policy.

  • Operating more than one account per person
  • Submitting forged, altered, or stolen documents
  • Any attempt to launder or disguise the origin of funds
  • Manipulating systems, odds, or game outcomes
  • Sharing, selling, or renting account access or credentials
  • Using third-party or anonymous payment instruments
  • Impersonation, false declarations, or acting on behalf of another person

Consequences for non-compliance

Violations of this policy trigger proportionate actions to protect the platform and comply with law. Measures are determined by risk, evidence, and applicable legal duties. Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User responsibilities during ID verification

Users must provide accurate and up-to-date personal data and complete verification within notified timeframes. Prompt responses to requests for additional document submission or information are required. Only payment methods owned and controlled by the account holder may be used, and any suspicious activity must be reported to support without delay. Users should keep login details secure to aid account protection and may be asked to cooperate in enhanced due diligence. Responsible gaming expectations apply alongside these requirements.

Commitment to fair play and transparency

The platform maintains fair play and transparency to protect users and ensure a safe environment. These principles support legal compliance and consistent decision-making across the service.

  • Adherence to KYC and AML standards and Indian regulatory requirements
  • Confidentiality and protection of personal data
  • Ongoing monitoring to detect suspicious activity and misuse
  • Prevention of manipulation or unfair behaviour in any form
  • User support on security measures and how to report concerns
  • Shared responsibility between the platform and users
  • Equal conditions, rules, and procedures for all users

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