Your Safety While Playing Online
Responsible gaming sits at the heart of 1win. Gambling should be fun and safe. You can set limits, use time-outs, and apply self-exclusion to stay in control. Our policy focuses on player protection, privacy, and informed choices. For players in India, safety comes first.
Core Rules for Safe Play
Gambling always carries a risk of losing money. Plan your play and protect your finances and wellbeing. You stay in control when you set clear limits.
- Treat betting as entertainment, not income.
- Decide a monthly budget you can afford to lose. Never borrow.
- Set deposit, loss, and wager limits in your account.
- Use session reminders and take regular breaks.
- Do not chase losses. Stop and review.
- Keep gambling separate from work, study, or family time.
- Avoid alcohol or drugs while playing.
- Track your spend and time so you can learn your patterns.
- Only adults 18+ may use the site. Keep devices secure.
- If play stops being fun, pause and seek support.
On 1win, you can apply these tools in settings to play responsibly.
Warning Signs of Problem Betting
Gambling problems can build up quietly. It is a serious condition that needs attention.
- Spending more than you planned or can afford.
- Chasing losses after a bad session.
- Hiding play from family or friends.
- Feeling restless, anxious, or irritable when not betting.
- Skipping work, classes, or duties to gamble.
- Needing higher stakes for the same excitement.
- Borrowing money or selling items to fund gambling.
- Repeated failed attempts to cut down or stop.
- Gambling to escape stress, sadness, or boredom.
- Letting bills or loans go unpaid due to play.
Practical Steps to Stay in Control
Recovery starts by changing habits and adding barriers. These steps from 1win can help you prevent harm and regain control.
- Set deposit and loss limits in your account before you play.
- Turn on reality checks and session time reminders.
- Use a daily or weekly time limit for playing.
- Take a 24-hour to 30-day time-out when you feel pressure.
- Request self-exclusion for 6 months or longer through support. 1win will block access and marketing during this period.
- Remove saved cards and set a strong password.
- Keep a separate budget only for entertainment.
- Opt out of promotional messages in your profile.
- Use website blocking tools such as BetBlocker or Gamban on all devices.
- Talk to a counsellor and share your plan with a trusted person.
Where to Find Professional Help in India
Independent support can help you manage addiction and protect your wellbeing. These India services offer confidential counselling and guidance.
- NIMHANS Centre for Addiction Medicine: https://nimhans.ac.in/centre-for-addiction-medicine/
- KIRAN 24×7 Mental Health Helpline. Phone: 1800-599-0019. Info: https://nimhans.ac.in/
- iCALL (TISS) counselling service: https://icallhelpline.org • Phone: 9152987821 • Email: [email protected]
- AASRA crisis support: http://www.aasra.info • 24×7 helpline: 9820466726
- Indian Psychiatric Society directory: https://indianpsychiatricsociety.org
- National Addiction Helpline (MoSJE). Phone: 14446. Info: https://socialjustice.gov.in
Help from Our Support Team
If you are worried about your gambling, contact our team for private assistance. 1win support will guide you to tools and policy options that fit your needs.
- Live chat on the website or app, 24×7.
- Email support through the Help Centre in your account.
- Submit a responsible gaming request for limits or self-exclusion via support.
- Access FAQs and useful tips in the Help Centre.
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