Agreement and scope

• By creating an account and completing registration, you confirm that you have read and agree to these Terms, the betting rules, the payment rules, the privacy policy, and any sport or event specific rules.
• These Terms apply to all services offered to users in India, including sports betting, casino games where allowed, promotions, and customer support.

Eligibility and responsible access

• You must be at least 18 years old and have full legal capacity.
• You are responsible for ensuring that online betting is allowed in your jurisdiction. Do not use the services if you are in a state that restricts online gaming or betting, such as Telangana or Andhra Pradesh. Location checks may be used to enforce restrictions.
• One account per person, household, payment instrument, and device is allowed. Multiple accounts may be closed and related bets voided.

Changes to Terms

• The platform may update these Terms and any policy to reflect regulatory or operational needs. The latest version will be published on the website and app.
• Continued use after an update constitutes acceptance of the revised terms. Material changes will be signposted in a reasonable manner.

Proper use of services

• Use the services only for lawful betting and entertainment. Any attempt to manipulate odds, software, or event data is prohibited.
• Sharing your login, using bots or scripts, or placing bets on behalf of others is not permitted.
• You must keep your password secure and update account data so it remains accurate.

Intellectual property

• All content, odds displays, software, and trademarks are protected by intellectual property laws. You obtain a limited licence to use the services for personal, non-commercial purposes.
• Copying, redistributing, scraping, or reverse engineering any content is not allowed.

Liability and disclaimers

• Services are provided on an “as available” basis. Interruptions may occur due to maintenance, network issues, or third-party failures.
• To the maximum extent permitted by law, the operator is not liable for loss of profits, indirect losses, or failures caused by events outside reasonable control.
• Nothing in these Terms limits your statutory rights under applicable Indian law.

Conflicts and governance

• In the event of conflict between translations, the English (India) version prevails.
• Governing law and dispute resolution details are specified in the legal notice published on the site.

Who may place a bet

• Bets may be placed only by registered users who have completed account verification where required, are 18 or older, and are located where betting is allowed by law.

Acceptance of bets

• A bet is accepted when it appears as “accepted” in your bet slip with a unique bet ID. Pending or processing status means the bet has not been confirmed.
• Odds can change before acceptance. The bet settles at the odds shown at the moment of acceptance.
• Live betting is subject to delays, data feeds, and market suspensions. Markets may close or suspend without notice.

Minimums, maximums, and payouts

• Minimum and maximum stake, payout caps, and market limits are displayed on the bet slip or market information panel.
• Limits can vary by sport, competition, event risk, or user history.

Odds, results, and settlement

• Decimal odds are used unless another format is chosen. Return for a winning single equals stake × odds. Profit equals return minus stake.
• Settlement is based on the official result as published by the governing body, event organiser, or trusted data provider at the time of settlement.
• If an event is postponed, abandoned, or rescheduled, settlement follows the specific market rules shown before you place the bet.
• Dead-heat rules may apply to shared outcomes. In such cases, the stake can be proportionally reduced to calculate returns.

Restrictions and fair use

• Correlated selections that unfairly multiply the same outcome may be refused or settled at adjusted odds.
• Duplicate bets placed by error may be combined or voided at the platform’s discretion, following fair-betting principles.
• Self-excluded users or users under limits cannot place bets beyond their configured controls.

Errors and cancellations

• Obvious pricing or settlement errors may lead to voiding or correction to the fair market price at the time the bet was placed.
• Once accepted, a bet cannot be cancelled by the user. Cash Out, if offered, is not guaranteed and may be unavailable during suspensions or rapid price changes.

Bonus bets and promotions

• Free bets or bonus stakes do not return the stake on settlement unless stated otherwise in the promotion rules.
• Bonuses carry specific terms such as wagering, expiry, and market exclusions. Read those rules before placing promotional bets.

Funding your account

• Supported methods can include UPI, IMPS, NetBanking, bank cards, and approved wallets. Availability depends on your location and verification status.
• Minimum and maximum deposit amounts, fees if any, and processing times are displayed in the cashier before you confirm the transaction.
• The platform does not typically charge a platform fee for standard deposits. Your bank or payment provider may apply charges.

Withdrawals

• Withdrawals are processed to the original funding method where possible, or to a verified bank account in your name.
• Processing times vary by method and verification status. Indicative timeframes are shown in the cashier. Banking delays and public holidays can affect completion.
• The operator may split withdrawals into several payments to comply with risk and security controls.

Name matching and ownership

• Deposits and withdrawals must be made using payment instruments held in your own name. Third-party payments are not allowed.
• The platform may request proof of ownership for cards, bank accounts, or wallets used.

KYC/AML checks

• Before withdrawals, you may be required to complete identity and address verification and provide source-of-funds information where appropriate.
• Examples of documents include a government photo ID, PAN, proof of address, and bank statement or UPI screenshot matching your account details.

Currency, conversions, and reversals

• Transactions for India accounts are generally processed in INR. If conversion occurs, the rate and any charges are determined by your bank or payment provider.
• A requested withdrawal may be cancelled and returned to your balance if you have active bonuses, incomplete verification, suspected breaches, or technical issues.
• Deposits are final once processed. Chargebacks or reversals may lead to account restrictions and recovery of costs.

Turnover and fraud prevention

• Reasonable turnover requirements may apply to deposited funds before a withdrawal to manage payment risk and comply with AML controls. Details are shown in the cashier or payment rules.
• The operator may suspend transactions, freeze funds, or request further documents if suspicious activity is detected.

Commitment to safe betting

• Betting is a form of entertainment and should not harm your finances or wellbeing. Keep bets within an affordable budget and avoid chasing losses.

Control tools you can use

• Deposit, loss, and wager limits that cap your daily, weekly, or monthly spend.
• Session reminders and reality checks to help you track time on the site.
• Time-out and self-exclusion options for cooling-off periods or longer breaks.
• Account history to read your recent activity, bets, and transactions.

Protecting minors

• Persons under 18 are not permitted to create an account or place a bet. Use device-level controls and keep login details secure.

Getting help

• Gambling Therapy: online counselling and resources for problem gambling.
• Gamblers Anonymous India: peer support meetings for addiction recovery.
• National tele-mental health helpline: 14416 or 1800-599-0019.
• iCALL (TISS): 9152987821 for confidential psychosocial support.

Request self-exclusion or limits through the support channel shown in your account. Evidence-based measures may require a cooling-off period before changes take effect.

Legal obligations

• The platform operates risk-based controls to help prevent money laundering and terrorism financing in line with applicable laws, including the Prevention of Money Laundering Act, 2002 and related rules where applicable, and international best practices.

Know Your Customer (KYC)

• Verification may include collection and validation of identity, age, address, and ownership of payment instruments.
• Enhanced checks can apply to higher-risk users, Politically Exposed Persons, complex transactions, or large withdrawals.

Monitoring and detection

• Transactions and betting patterns may be monitored for unusual or inconsistent behaviour, rapid deposits and withdrawals, third-party funding, structuring, or use of prohibited methods.
• Screening against sanctions and watchlists may be performed using reputable data sources.

Consequences of breaches

• If suspicious activity is identified, the operator may request documents, delay or refuse transactions, freeze funds, restrict the account, or close it.
• Reports to competent authorities may be made where required by law.

Your responsibilities

• Provide accurate information, update details when they change, and use only your own payment methods.
• Do not attempt to circumvent limits, controls, or location restrictions.

Data we collect

• Identification and contact data: name, date of birth, email, phone, address, and registration details.
• Verification data: PAN, government ID, proof of address, and payment ownership proofs.
• Account and usage data: login records, device identifiers, IP, language, referral, preferences, and general activity logs.
• Betting and transaction data: deposits, withdrawals, bets, bonuses, limits, and support interactions.
• Cookies and similar tech: to maintain sessions, secure your account, and measure service performance.

How we use your data

• To provide and improve services, process payments, set odds, and settle bets.
• To verify identity and age, prevent fraud, and meet AML and legal obligations.
• To personalise your experience, subject to your preferences.
• To send service messages that you need to read for security and legal updates. Marketing messages are sent only in line with your choices and applicable law.

Sharing and transfers

• Data may be shared with payment providers, verification vendors, data storage partners, analytics providers, sports data suppliers, and customer support tools under contractual safeguards.
• Where data is transferred outside India, appropriate protections such as contractual clauses and technical safeguards are applied, subject to applicable law.

Your rights

• You may request access, correction, updating, or deletion of your personal data, subject to legal retention duties.
• You may withdraw consent for optional processing such as marketing at any time.
• You may raise a complaint through the grievance channel published on the site. Remedies are subject to the Digital Personal Data Protection Act, 2023 and other applicable law.

Retention and security

• Data is kept only for as long as necessary for the purposes set out here, including tax, regulatory, and dispute requirements.
• Additional details on cookies and retention schedules are available in the cookie and privacy notices on the site.

Technical safeguards

• Transport Layer Security protects data in transit. Sensitive data is encrypted and stored under strict access controls.
• Role-based access, logging, and monitoring help prevent unauthorised use and detect anomalies.
• Card details are processed by payment partners that comply with applicable card security standards.

Account protection

• Use a strong, unique password and enable two-step verification where available in your account settings.
• Do not share your credentials. Log out after each session on shared devices and update your contact details for security alerts.

Monitoring and incidents

• Systems are monitored for fraud, abuse, and policy violations. Risk rules may temporarily suspend actions to protect your account.
• If a data incident affects your rights, you will be notified in line with applicable law and reasonable response timelines.